Business Intelligence · Operations Analytics

US Flights Operations
Delay Analysis

An end-to-end analytical review of US domestic flight operations — diagnosing systemic inefficiencies across delays, cancellations, reliability, economic cost, and environmental impact.

5.65MTotal Flights
82%On-Time Rate
10 yrsData Span
8Dashboards
01 — About

Project Overview

This project transforms millions of flight records into decision-ready insights for airlines, airports, regulators, and operations teams. The goal is not just reporting but diagnosing systemic operational inefficiencies and highlighting where performance, reliability, cost control, and sustainability can be improved.

Modern aviation systems are highly interconnected — a delay at one airport or route can cascade across an entire network. This project explores how, when, where, and why these disruptions occur across network-wide operational performance, root causes of delays, airline and airport reliability benchmarking, route-level risk identification, and financial and environmental externalities of inefficiency.

The analysis spans 10 years and over 5.6 million flights, enabling both trend analysis and structural performance comparisons.

02 — Findings

Key Insights

Critical findings across system performance, operational efficiency, reliability, infrastructure, financial cost, and sustainability.

Executive Performance

82% On-Time
Completed — 5.5M Delayed — 33.88% Cancelled — 157.25K
5.65MTotal Flights
9.64 minAvg Dep Delay
3.72 minAvg Arr Delay
2.78%Cancellation Rate

Delay Root Causes

Late Aircraft
33.73%
Carrier
32.41%
Weather
19.80%
NAS
6.58%
Security
0.16%

Temporal Patterns

6.7
Mon
4.2
Tue
1.9
Wed
3.8
Thu
5.1
Fri
2.5
Sat
4.9
Sun

Avg arrival delay (min) by day of week · 33.88% of all flights delayed

Airline Reliability

Hawaiian
86.21%
Delta
85.49%
Southwest
83.74%
Envoy Air
74.49%
Frontier
74.46%
JetBlue
72.45%

Reliability score (%) · 14-point spread between best and worst

Infrastructure Bottlenecks

Highest cancellation rates by airport

Morgantown
25.81%
Watertown
24.19%
Mammoth Lakes
19.62%

Regional airports show 15–25% cancellation rates vs. 2.78% national average

Route Failures

Avg delay (min) on worst routes · all at 100% delay rate

CAK→TYS
1,237
MDT→HPN
798

Minutes average delay · systematic failures requiring network redesign

Financial Impact

$1.21B

2024 peak · cost by time-of-day window

$25M
5a
$180M
8a
$350M
12p
$480M
4p
$600M+
7-10p

Environmental Impact

26M tonnes CO₂

2024 peak · top emitting airports (M metric tons)

O’Hare
10.1M
Atlanta
8.6M
DFW
7.8M
Denver
7.4M

Business Conclusions

Regional Airport Risk

Smaller airports show disproportionately high cancellation rates (15–25%), indicating service reliability challenges.

Carrier Reliability Gap

14-point spread between best (Hawaiian 86%) and worst (JetBlue 72%) performers indicates operational excellence opportunities.

Time-of-Day Vulnerability

Late evening operations accumulate delays throughout the day, suggesting schedule compression issues.

Environmental Liability

CO₂ emissions from delays represent significant sustainability risk and potential regulatory exposure.

Route-Specific Failures

Routes with 100% delay rates indicate systematic problems requiring network redesign.

03 — Dashboards

Power BI Report Suite

Eight focused analytical dashboards organized for stakeholders at every level — from executive KPIs to granular route-level diagnostics. Each page is purpose-built to answer a specific set of business questions.

Executive Overview
5.65MTotal Flights
82.03%On-Time Performance
2.78%Cancellation Rate
67.77MTotal Delay Min (BTS)
Completed
5.5M
On Time
4.51M
Avg Dep Delay
9.64 min
Avg Arr Delay
3.72 min
Cancelled
157.25K
Worst Airports by Avg Arrival Delay
Jack McNamara Fi…
10
North Central We…
9
Alpena County Re…
8
New Castle
7
Tri-State/Milton J…
6
Williston Basin Int…
5
Dillingham Airport
4
Central Wyoming…
3
Morgantown Mu…
2
Youngstown-Warr…
1
Worst Airlines by Avg Arrival Delay
Mesa Airlines
10
Virgin America
9
Spirit Air Lines
8
Envoy Air
7
ExpressJet Airlines
6
PSA Airlines
5
SkyWest Airlines
4
Frontier Airlines
3
Allegiant Air
2
JetBlue Airways
1

Executive Overview

The entry point for the entire report. This page presents the system-wide health of US domestic aviation at a glance — total flights, on-time performance rate, cancellation rate, and average departure and arrival delays. KPI cards give leadership an immediate read on whether operations are improving or deteriorating, while summary visuals break down completed vs. cancelled flights and year-over-year performance trends.

Delay Analysis
73.7MTotal Delay Min (Ops)
33.88%Delay Rate
1.86MDelay Frequency
Delay by Cause
Late Aircraft — 33.73% Carrier — 32.41% Weather — 19.80% NAS — 6.58% Security — 0.16%
Avg Delay by Day of Week
6.7
Mon
6.1
Sun
4.1
Fri
2.6
Sat
2.6
Tue
2.0
Thu
1.9
Wed
Avg Delay by Year
22016 122018 −42020 −52021 82022 142023 222024 72025

Delay Patterns & Root Causes

This page diagnoses why delays happen and when they concentrate. Late aircraft (33.73%) and carrier delays (32.41%) together account for two-thirds of all disruptions. Time-of-day and day-of-week patterns expose Monday peaks and the COVID-era dip in 2020–2021, followed by a sharp post-recovery surge peaking at 22 min average in 2024.

Airport Performance
Avg Delay (min) — Worst Airports
Presque Isle Inter…
380
Mobile Internatio…
379
Nantucket Memor…
378
Pierre Regional
377
Yakutat Airport
376
Francisco C. Ada S…
375
Waynesville-St. Ro…
374
Del Rio Internatio…
373
Cedar City Regional
372
Cancellation Rate % by Airport
Morgantown Mu…
25.81%
Watertown Intern…
24.19%
Mammoth Lakes
19.62%
Greenbrier Valley
17.45%
Cold Bay Airport
16.67%
Ogdensburg Inte…
15.74%
Houghton Count…
15.53%
Muskegon County
15.18%
Quincy Regional
14.86%
Bottom 10 Worst Performing Airports
AirportRank
Youngstown-Warren Regional380
Morgantown Municipal Walter L Bill Hart Field379
Central Wyoming Regional378
Dillingham Airport377
Williston Basin International376

Airport Performance

A ranking-based benchmarking page evaluating every airport by average arrival delay and cancellation rate. RANKX-driven measures surface regional bottlenecks — Morgantown (25.81% cancellation) and Watertown (24.19%) carry disproportionate risk. USERELATIONSHIP toggles between origin and destination perspectives.

Airline Reliability
39.59Avg Delay Severity
Reliable (>80)
ScoreAirline
85.45%Hawaiian Airlines
84.39%Delta Air Lines
82.14%Horizon Air
81.77%Endeavor Air
81.38%Southwest Airlines
80.42%Republic Airline
80.10%United Air Lines
80.03%US Airways
80.02%American Airlines
Needs Improvement (<80)
ScoreAirline
79.96%Alaska Airlines
79.15%Mesa Airlines
77.72%Spirit Air Lines
77.38%SkyWest Airlines
76.80%ExpressJet Airlines
76.54%Virgin America
75.88%PSA Airlines
75.37%Allegiant Air
74.49%Envoy Air
74.46%Frontier Airlines
72.45%JetBlue Airways

Airline Reliability

Benchmarks carriers using a composite reliability score balancing on-time performance against cancellation behavior. The 13-point gap between Hawaiian (85.45%) and JetBlue (72.45%) is immediately visible, giving regulators and passengers a data-backed view of which carriers deliver consistent service.

Route Performance
RouteDistanceAvg DelayFlightsDelay Rate
CAK → TYS3781,2371100%
MDT → HPN1727981100%
FLL → PIE2013211100%
RAP → LAX1,0782461100%
RIC → CAE3262281100%
ATL → ANC3,4172201100%
PHL → CHA641216.67683.33%
ANC → ATL3,4172121100%
ORD → GTF1,2102121100%
CHA → PHL641210.50666.67%
ICT → DAY7292101100%
CKB → PIE798204.83633.33%
PIE → CKB798197.17650.00%
TTN → MSP989193.502100%
DSM → PIA2151681100%
DFW → LIH3,847154.43783.33%
BHM → SFO2,0131482100%
YNG → PIE9271411100%
SWF → BOS1701381100%
MDT → DEN1,4741281100%
LIH → DFW3,847126.86783.33%
LAX → LWS8611251100%
BOS → VPS1,187116.711477.78%
DEN → MDT1,4741141100%
EGE → LGA1,739113850.00%
TTN → CVG5321122100%
SWF → RSW1,1201111100%
FLL → SAV422110.301060.00%

Route Performance

The most granular operational page. It evaluates origin–destination pairs by average delay, delay rate, and cancellation frequency. Routes like CAK→TYS (1,237 min, 100% delay rate) and MDT→HPN (798 min) surface as clear candidates for network redesign. Route identifiers are feature-engineered from origin and destination codes.

Economic Impact of Delays
Estimated Delay Cost by Time of Day
12 AM
0.44bn
1 AM
0.28bn
2 AM
0.14bn
3 AM
0.04
4 AM
5 AM
6 AM
7 AM
0.09
8 AM
0.17bn
9 AM
0.25bn
10 AM
0.34bn
11 AM
0.39bn
Noon
0.43bn
1 PM
0.45bn
2 PM
0.48bn
3 PM
0.49bn
4 PM
0.51bn
5 PM
0.55bn
6 PM
0.57bn
7 PM
0.60bn
8 PM
0.60bn
9 PM
0.62bn
10 PM
0.60bn
11 PM
0.55bn
Estimated Delay Cost by Year
2025
0.89bn
2024
1.21bn
2023
0.93bn
2022
0.31bn
2020
2019
0.93bn
2018
0.84bn
2017
0.61bn
2016
0.55bn

Economic Impact

Translates delay minutes into estimated dollar cost using industry per-minute cost factors. The 7–10 PM window accounts for the highest concentration ($0.60–$0.62bn per hour slot). 2024 peaked at $1.21 billion — converting an abstract operational metric into a tangible business case for schedule optimization.

Environmental Impact
CO₂ Emissions by Airport (M tonnes)
Chicago O’Hare
10.1M
Hartsfield-Jackson
8.6M
Dallas/Fort Worth
7.8M
Denver Intl
7.4M
Los Angeles Intl
5.1M
Charlotte Douglas
4.7M
San Francisco Intl
4.6M
Detroit Metro
4.4M
LaGuardia
4.4M
Orlando Intl
4.3M
Harry Reid Intl
4.1M
Logan Intl
3.9M
Newark Liberty
3.8M
George Bush Intl
3.8M
JFK Intl
3.7M
Phoenix Sky Harbor
3.7M
Minneapolis-St Paul
3.6M
Ronald Reagan
3.6M
Seattle/Tacoma
3.2M
Miami Intl
3.1M
Fort Lauderdale
3.1M
Salt Lake City
2.9M
Philadelphia Intl
2.5M
Baltimore/Wash
2.2M
Nashville Intl
2.0M
Tampa Intl
1.9M
CO₂ Emissions by Year (M tonnes)
2024
26M
2023
22M
2019
20M
2025
19M
2022
18M
2018
18M
2020
15M
2021
6M

Environmental Impact

Estimates excess fuel burn and CO₂ emissions directly attributable to delay minutes. Chicago O’Hare leads at 10.1M tonnes, followed by Atlanta (8.6M), DFW (7.8M), and Denver (7.4M). 2024 peaked at 26M tonnes — framing delays as a measurable environmental liability with regulatory exposure for ESG stakeholders.

Flight Cancellation Analysis
Cancellation Cause Breakdown
157.25K Cancelled
Weather — 66.28% Carrier — 23.95% NAS — 8.72% Security — 1.06%
Cancellation Rate by Year
2025
3.02%
2024
3.73%
1.91%
2023
1.91%
2022
6.18%
1.01%
2020
1.14%
2019
2.86%
2018
3.01%
1.97%
2016
2.62%
2.66%

Flight Cancellation Analysis

A dedicated deep-dive into 157K cancelled flights. Weather dominates at 66.28%, followed by carrier issues (23.95%), NAS (8.72%), and security (1.06%). 2022 saw the highest cancellation rate (6.18%), likely driven by post-COVID operational strain. The breakdown helps distinguish uncontrollable weather cancellations from carrier-driven failures where process improvements can reduce failure rates.

04 — Methodology

Analytical Process

A structured five-stage pipeline from raw data to executive-ready dashboards.

Data Understanding & Cleaning

Reviewed raw flight-level data. Handled nulls, cancellations, and delay edge cases.

Data Modeling

Designed a star schema with dimension tables for airports, airlines, time, calendar, and routes. Managed active and inactive relationships for origin/destination logic.

Feature Engineering

Calculated delay metrics, cancellation rates, and reliability scores. Built route identifiers and performance flags.

DAX Development

Advanced measures using CALCULATE, RANKX, FILTER, and USERELATIONSHIP. Performance-aware aggregations.

Visualization & Storytelling

Business-aligned dashboard design with clear KPI framing and benchmarking logic.

05 — Audience

Purpose & Target Audience

This project supports operational decision-making, identifies structural inefficiencies, and enables performance benchmarking for airline operations and network planning teams, airport authorities, aviation regulators, business and data analysts, and sustainability and ESG stakeholders.

Business Intelligence Power BI Data Modeling Star Schema DAX Operations Analytics Aviation Analytics ETL
06 — Reflections

What I Learned

Designing scalable data models for large datasets. Translating operational metrics into business KPIs. Using DAX for ranking, benchmarking, and conditional logic. Balancing analytical depth with executive-level clarity. Applying analytics beyond finance into operations and sustainability.

Next Phase

Predictive analysis implementation.

07 — Resources

How to Use This Repository

Open the .pbix file to explore interactive dashboards, or review the exported PDF for a static executive summary.

Data Notes

Operational view: Includes all positive delay minutes (ArrDelay > 0) for root cause and customer experience analysis.

Regulatory view: Includes only flights with ArrDelay ≥ 15 for BTS/DOT compliance and industry benchmarking (Source: Bureau of Transportation Statistics, Airline Service Quality Performance 234).

Data Source: Bureau of Transportation Statistics — On-Time Performance